Boat Building Forum

Find advice on all aspects of building your own kayak, canoe or any lightweight boats

Re: CLC Customer Service??
By:Grant Goltz - Squeedunk Kayaks
Date: 6/14/1999, 9:21 pm
In Response To: CLC Customer Service?? (Byron Lawrence)

Not trying to use the bulletin board to complain, but I ordered some footbraces almost a month ago from CLC. I got a quick e-mail back (from somebody called nobody)with a thank you and an order number, but have yet to see the footbraces. I sent an e-mail over a week ago to ask about my order, and have never had a reply. Doesn't sound like a good way to do business. Perhaps I will look for another source for footbraces.

> I was caught a bit off-guard by their response. CLC has normally gotten
> very high marks for their customer service/kit customization. Maybe I
> caught them on a bad day, but I was less than impressed with their
> response. As a result of their attitude , my next boat will be a
> "basic" kit from Pgymy, not CLC.

Messages In This Thread

CLC Customer Service??
Byron Lawrence -- 6/11/1999, 10:37 am
Re: CLC Customer Service??
Randy Knauff -- 6/15/1999, 1:48 pm
Re: CLC Customer Service??
Mike Hanks -- 6/23/1999, 10:56 am
Re: CLC Customer Service??
Shawn Baker -- 6/15/1999, 3:47 pm
Re: CLC Customer Service??
Dan Gunn -- 6/14/1999, 11:38 pm
Re: CLC Customer Service -- GOOD
Will Brockman -- 6/16/1999, 10:30 am
Great CLC sevice
Mark Roberts -- 6/15/1999, 8:24 am
Re: CLC Customer Service??
Nolan -- 6/15/1999, 7:47 am
Re: CLC Customer Service??
Jack Martin -- 6/16/1999, 6:37 am
Re: Deviation Reaction
Don Beale -- 6/16/1999, 12:55 am
Re: A Luan CLC boat?!
Shawn Baker -- 6/15/1999, 3:42 pm
Re: CLC Customer Service??
Grant Goltz - Squeedunk Kayaks -- 6/14/1999, 9:21 pm
Re: CLC Customer Service??-Set the record straight
Grant Goltz - Squeedunk Kayaks -- 6/17/1999, 3:41 pm
Re: Customer priorities??
lee -- 6/14/1999, 12:04 pm
Re: CLC Customer Service??
Mike Hanks -- 6/13/1999, 11:17 pm
Re: CLC Customer Service??
Don Beale -- 6/12/1999, 12:51 am
Re: CLC Customer Service??
Jim Gabriel -- 6/11/1999, 5:33 pm
Re: CLC Customer Service??
Mike R. -- 6/11/1999, 1:33 pm
Re: CLC Customer Service??
Jan Gunnar Moe -- 6/11/1999, 1:33 pm
Re: CLC Customer Service??
Brian -- 6/12/1999, 8:35 pm
Re: CLC Customer Service??
Tony -- 6/17/1999, 11:40 pm
Re: CLC Customer Service??
Brian -- 6/20/1999, 10:28 pm
Re: CLC Customer Service??
Tony -- 6/20/1999, 11:41 pm