: Just a little rant that may be useful for someone thinking of ordering from
: Chesapeake Light Craft.

: I ordered the plans, the manual (included with plans), and forms for the
: Hybrid Night Heron in early/mid June. The plans arrived. The forms
: arrived. Upon closer inspection, however, they were the wrong forms, those
: used for building the high deck version of the Night Heron. I'll build the
: high-deck and live with it. There was no construction manual.

: Called CLC and they sent one right out. Three days later it arrived. Wrong
: manual -it was the one for building the Shearwater series.

: Called them early this past Saturday to let them know. There were no manuals
: in stock, but I did get a promise that they'd print one 'in house' on
: Monday and ship it via Priority mail. Why they wouldn't just print it that
: day after messing up the order in three ways is a good question.

: Well now it's Thursday afternoon and sure enough the mail came and there's no
: manual. Called CLC again, and have been told that they can't confirm one
: was sent on Monday (read: it wasn't) but that they'll ship one today.

: To their credit, everyone I've spoken with has been really nice, but I'm not
: calling to have a chat, I'm calling because for over $200, I'd expect them
: to be able to send me a few forms, a roll of paper, and a sprial-bound
: manual within a few weeks.

Truthfully sounds like they've grown a bit too fast and can't keep up. Perhaps Nick will read this and have a discussion with them.

Bill H.